Holiday Inn Express Hotel & Suites Chesapeake

2436 Gum Road, Chesapeake, VA, United States, 23321show map
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2Guests1room
Highlights
7
Very goodBased on  22 reviews
Overview

The comfortable Holiday Inn Express Hotel & Suites Chesapeake is a 2-star property with non-smoking rooms to stay in a busy area of Chesapeake. Holiday Inn Express Hotel & Suites Chesapeake was opened in 2004.

Guests can easily get to Cavalier Park, which is approximately 40 km away. There are golf courses and a stadium in the area.

Holiday Inn Express Hotel & Suites Chesapeake is set a 30-minute drive from Norfolk International airport.

Rooms

The 90 guest rooms are spread over 5 floors. Other comforts include a microwave, coffee/tea makers and a fridge for self-catering.

Eat & Drink

In the morning a complimentary hot buffet breakfast is served. Guests can unwind in the Express Start Breakfast bar with a favourite drink. The steakhouse Outback Steakhouse is about 10 minutes’ walk from the property.

Services

Holiday Inn Express Hotel & Suites Chesapeake provides a business center, a meeting room and a copier along with dry cleaning, housekeeping and shopping service.

Relax

An indoor swimming pool and a tennis court are also offered on the premises. Active guests will enjoy a gym and a fitness room as well as bowling and lawn tennis.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   5.  Number of rooms:   90.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Laundry

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Bowling

Services

  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service

Dining

  • Breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Indoor swimming pool
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Wet bar
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave
  • Tableware

Bedroom

  • Down/Feather pillows
  • Down duvets

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Multi-line phone
  • Free local telephone calls
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedFREEChildren above
12 years or adults
Extra bedFREE
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Nas Chambers (NGU)11.2 mi
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Reviews
7.2
Very goodBased on  22  reviews
  • 10.0
    Exceptional

    The location was what I really liked, the the continental breakfast was great!

  • 4.6
    Guest rating

    Nothing really...

    The furniture was very old an worn like it can from the trash or a yard sale.. The pillows were the worst very uncomfortable.

  • 9.6
    Exceptional

    The staff was friendly, the room was clean and comfortable. We enjoyed the breakfast.

    Our room was not cleaned so we were stuck with a pile of dirty towels and garbage overflowing. The hot tub was enjoyable the first night, then the second day it was freezing. When we brought it to the attention of the person at the desk, he was a bit condescending and wasn't really listening to what we had to say.

  • 4.2
    Guest rating

    The bed was comfortable

    We booked this hotel because it had a pool... pool was out of order. There was ants in the hallway. The service desk attendant was not pleasant.

  • 8.2
    Fabulous

    The staff was wonderful and the breakfast had a good selection for a hotel breakfast.

    Needs a little TLC, nothing major just some touching up on paint,wallpaper,etc

  • 8.2
    Fabulous

    I loved the friendly greetings and the breakfast spread was amazing. It is also off in a nice little area, the location was nice.

    The pillows were dated and not fluffy and the covers were too thin. Also there were a few patched repairs that made the room look second hand. FINALLY, we book with a spa tub and when we got there we were told that Booked.net needed to update that because there are NO spa tubs on the property. I stayed in spite of to avoid losing 1 night fees. That was the whole point of the booking on Valentine's Day weekend. It didn't spoil it but I was embarrassed to tell my husband that my initial plans were ruined.

  • 5.4
    Guest rating

    Frank was Wonderful when he checked us in. Great hospitality service! I liked that you had a large selection for breakfast. Not that I'm a breakfast person but was great for my boyfriend. He got special treatment from your breakfast Attentant since he was the first one there that day.

    I didn't like the fact that the first thing you smelled as you walked in was the smell of paint fumes from you all touching up your pool and room doors. We were on the second floor and could smell it all the way up there. As for the cleanliness of the room. Well it wasn't up to my standards but since we were there for family emergency reason I decided not to add anymore stress to our stay. I could see shoe prints on the bathroom floor as well as hair under the vanity. Shower curtain needed to washed I could see past guests products on it. The toilet still had urine on the lid .. How gross! The bed sheets were clean but wrinkled to heck and back. Definently not hospital corners ... More or less just shoved in where ever. You might want to consider replacing the pillows. They had no shape and were lumpy from washing them. And as for your a/c unit... Absolutely gross!!! Filters dirty and you can see the mold on the grids. As for your breakfast person smoking I don't believe she should be doing in front on the entry way then going back to work. I find that very offsetting... The front desk girl in the morning blowing her nose the first time I walked by. I bet she didn't leave and go wash her hands. Than hours later when we went to check out she wasn't even at the front desk so we just threw our key down. I am very particular with how things should be in the hospitality business because I myself am a manager myself and know what is acceptable and what isn't. You might want to retrain your staff

  • 9.6
    Exceptional

    Great place to stay

    Air conditioner in the room was leaking and by Sunday the room smelled like mildew

  • 5.0
    Guest rating

    The ladies at the front desk were very helpful.

    Everything was out of order. We couldn't get into the pool or utilize the fitness center. The laundry facility was down as well. I wouldn't stay there again.

  • 3.2
    Guest rating

    Not much other than the bed being comfy.

    Where to start...seemingly everything was out of order. Ice maker on our floor, laundry, waffle maker, pool and the workout room. Room was nice and cool and didn't give off the "hotel" smell.

  • 9.2
    Superb

    You could tell pets were in the facilities.

  • 9.2
    Superb

    How the young lady in the front desk, let me check in early and was real friendly towards us ,and the room was clean

    The pool wasn't up and running

  • 3.8
    Guest rating

    Staff was horrible, housekeeping the worst. It took two hours and constant calling to get new wash clothes n towels, n to get the room recleaned. I would rather pay double for better service then to pay less for horrible service.

    Staff was horrible

  • 9.6
    Exceptional

    It was very easy to check in at 11 pm, they were very accomodating.

  • 3.2
    Guest rating

    The bathroom and bed area were very shoddy. The stripping on the sides of the furniture was all missing. The tile in the bathroom was either missing or cracked. Blankets were dirty. Had trouble getting a heavier blanket. Carpet needed to be vacuumed. Lounge chair and hassock very unclean...

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Highlights
7
Very goodBased on  22 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedFREEChildren above
12 years or adults
Extra bedFREE
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Nas Chambers (NGU)11.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room